December 10, 2021 - 2:18pm
Pearl River Community College is unveiling The Wildcat Hub, a new help center located on the Poplarville campus in Spring 2022 that will serve all of PRCC’s campuses. The new addition is focused on providing excellent customer service and knowledgeable troubleshooting as an extension of the “Happy to Help!” campaign that launched in August.
The Wildcat Hub will be committed to guiding the path for students and prospective students to become the best Wildcats they can be. This guidance will include answering questions and offering advice. This may range from how to apply to college all the way through how to graduate, in one central location. Covid questions, tracking and resources will also be handled through The Wildcat Hub.
The physical center is currently under construction in Crosby Hall across from the cafeteria. Customer service agents will be on hand for walk-up help, phone calls, emails or chat via the prcc.edu website.
To best meet the needs of students, The Wildcat Hub will offer extended hours, including nights and weekends. Official Spring 2022 hours will be released once the Wildcat Hub is complete and fully operational; ideally by February 2022.
Representatives from PRCC’s Wildcat Hub will be available during holiday closures to provide support and answer questions. This includes the impending 2021 winter break, which spans from December 11 to January 2. Those needing to reach PRCC can email firstname.lastname@example.org or leave a message in our live chat box. Emails and messages will be returned within 72 hours.