Career Services

Patient Access Rep (WOW) (req num: 9995)

Patient Access Rep (WOW) (req num: 9995) Admitting STPH Covington, LA
- Part-time
- Night shift
Summary of the Job:
The Patient Access Representatives are primarily responsible for completing an efficient and organized check-in for the patients; ensuring throughput and customer service are top priorities. Excellent customer service skills are crucial in this role, as the Patient Access Representative must ensure that accurate information is collected, that they are always sensitive to the confidentiality of this information, and that patients are aware of their rights as determined by HIPAA regulations and company policy.

Minimum Qualifications: High school graduate or equivalent. Excellent verbal communication & organizational skills. Six or more months of clerical experience, including typing, data entry, filing, handling cash, dealing directly with the public. Six or more months of experience working with patient management systems preferred. Demonstrates knowledge of medical terminology and its application in a healthcare environment preferred. Demonstrates knowledge of computer systems and related office equipment.

This is a WOW - Weekend Only Work - position which requires a minimum of five (5) out of six (6) consecutive weekends. Employee will be paid for hours worked, plus shift and WOW differentials.

Physical Demands:
Must possess good physical health. Some requirements include but are not limited to standing, sitting or walking for long periods of time. Lifting at least 50 pounds is required. Must be able to work with a moderate level of noise.
Physical Effort required: Constant (67%-100%) - handling/feeling, talking, hearing, seeing
Frequently (34%-66%) – reaching
Occasionally (1%-33%) - lifting, carrying, pushing/pulling, climbing (stairs, ladders, etc.), balancing, stooping, crouching

St. Tammany Parish Hospital is a full-service acute care facility committed to providing world-class healthcare while using the latest technology. We are the second-largest employer in the parish and have been delivering quality healthcare since 1954. St. Tammany Parish Hospital partnered with Ochsner Health System in 2014 and together we are focused on increasing local access to care, improving quality and reducing the cost of healthcare for area patients.

Contact : Jennifer Randazzo
Email : jrandazzo@stph.org
Tel : 985-898-4540
Fax : 985-898-4360
Address : Jennifer Randazzo 1202 S. Tyler Street, Covington LA