Career Services

Room Service Supervisor (req num: 10060)

Room Service Supervisor (req num: 10060) Food Services STPH Covington, LA
- Full-time
- Day/Evening shifts
Summary of the Job:
Coordinates the preparation, service and storage of food for patients. Leads Room Service team to complete departmental goals. Schedules Staff. Ensures Room Service line operates efficiently. Directly supervises daily activities of Room Service workers. Checks all menu items for accuracy, acceptability, quality and adherence to the diet order/recipes. Rejects any unacceptable food items and requests replacement items. Make sure supplies are replenished on the trayline. Directs staff to change assignments as needed to ensure patient/customer satisfaction. Documents progress of staff and areas needing improvement. Takes appropriate steps to resolve staff issues. Liaison between the departments and room service. Communicates politely and effectively with staff and patients. Assumes the role of patient advocate. Helps wherever and whenever needed. Demonstrates acceptance of C.A.R.E.S. and H.A.A.C.P. standards.

Minimum Qualifications: Qualities needed include compassion, flexibility, adaptability, patient/customer focus, and strong work ethics. Computer skills or willingness and ability to learn. Working knowledge of scheduling and production. Ability to learn basic multi-line phone system. An ability to work as a team with a variety of different departments/people and willingness to comply with hospital/departmental appearance standards. Able to read and follow verbal and written instructions.
Preferred Qualifications: High school diploma or GED preferred. Customer service experience preferred. Five {5} years Food Service experience or 1 year Food Service Supervision preferred.
Physical Demands:
Must possess good physical health. Some requirements include but are not limited to sitting, standing or walking for long periods of time. Lifting at least 20 pounds is required. Must be able to work with a moderate level of noise.
Physical Effort required: Constant (67%-100%) – talking, hearing, seeing
Frequently (34%-66%) - reaching, handling/feeling
Occasionally (1%-33%) - lifting, carrying, pushing/pulling, balancing, stooping, crouching
Must be able to work shifts between 5:30am and 8:30pm, weekdays, weekends and holidays.

St. Tammany Parish Hospital is a full-service acute care facility committed to providing world-class healthcare while using the latest technology. We are the second-largest employer in the parish and have been delivering quality healthcare since 1954. St. Tammany Parish Hospital partnered with Ochsner Health System in 2014 and together we are focused on increasing local access to care, improving quality and reducing the cost of healthcare for area patients.

Contact : Jennifer Randazzo
Email : jrandazzo@stph.org
Tel : 985-898-4540
Fax : 985-898-4360
Address : Jennifer Randazzo 1202 S. Tyler Street, Covington LA