Pearl River Community College

Frequently Asked Questions

  1. Is Pearl River Community College closing?
  2. What offices will remain open on campus?
  3. What if I struggle in online classes?
  4. Am I required to log in to my online classes during normal class times?
  5. What resources can students use from home (tutoring, eLearning tools, etc.)?
  6. Can students still meet with advisors to schedule summer/fall classes?
  7. What if I left school materials in the dorms?
  8. Will you stagger dorms at different times so we can collect our stuff in small groups?
  9. How do I know if I am still going to graduate?
  10. Will there be a graduation ceremony or will it be postponed? *updated 3/30
  11. If I drop out due to the Coronavirus diagnosis, will this affect my financial aid?
  12. What if I do not have reliable Internet?
  13. I can't afford to pay for proctored exams, can you charge my account?
  14. I only have a cell phone, how can I do my homework without a computer?
  15. I was accepted for Fall 2020, will I still be able to attend if graduation for high school is pushed back?
  16. I rely on the food pantry to supplement my meals, will it remain open?
  17. Will summer classes resume as normal?
  18. Are there any online resources we can use from the library to help with school projects?
  19. Since my classes may be moved online will I be charged a distance fee?
  20. If I am a student worker will I still be compensated? Am I required to come to work?
  21. If I am a River Navigator or student on scholarship, will I still receive my scholarship?
  22. What if I am a hands-on career technical student?
  23. Will this affect my required clinical hours to graduate by the state?
  24. Will I still get my athletic scholarship?
  25. What are we going to do for biology labs?
  26. What if I lose my RiverGuide password or get locked out of the system?
  27. Will my Nelnet payments continue?
  28. Can I still purchase textbooks and merchandise from the campus bookstore?
  29. Can students still meet with advisors to schedule classes for the summer and fall semesters?
  30. Will ROAR Orientation sessions still be held?
  31. Is the recruitment office still doing individual campus tours that are already on the schedule or taking new appointments?

1. Is Pearl River Community College closing?

Pearl River Community College extended its spring break for students through March 27 with classes transitioning to online March 30.

2. What offices will remain open on campus?

At this time, no offices will be open to the public. Personnel will be taking care of day-to-day business in various offices. If you need to contact someone in a specific office, either email them directly, or email the address in the FAQ contact list.

3. What if I struggle in online classes?

Stay in close contact with your instructors at all times. We understand online learning is not the best option for everyone, but under the circumstances we are all trying to make the best of the situation by providing you with valuable online resources.

4. Am I required to log in to my online classes during normal class times?

Your instructor will communicate with you the requirements for each specific course as classes make the transition to online. It is important to keep up with your student email and Canvas messages as this will be how your instructors will primarily be conveying this information.

5. What resources can students use from home (tutoring, eLearning tools, etc.)?

Please see the PRCC Online Resources Page for links to great tools to enhance your online learning experience.

6. Can students still meet with advisors to schedule summer/fall classes?

Yes, students will most definitely be able to receive advisement. We are working out what that process will look like since it will now be done either through email or over the phone. Please regularly check your email for instructions.

7. What if I left school materials in the dorms?

Make sure to stay up to date on dorm instructions by checking your student email account; Specific instructions have been sent to dorm students.

8. Will you stagger dorms at different times so we can collect our stuff in small groups?

Students who request to move their belongings from the residence halls will be given specific times to come retrieve their things. At that time, there will be a limited number of individuals allowed to come with them. Check your email for more information.

9. How do I know if I am still going to graduate?

First, remember that "to graduate" does not mean walking in a ceremony. Second, make sure you have actually applied to graduate. Students cannot graduate unless they have completed the graduation application. Then, students can access Degree Works from the RiverGuide student homepage to see where they stand in regards to graduation.

10. Will there be a graduation ceremony or will it be postponed?

At this time, a decision has been made to postpone the Pearl River Community College May 2020 graduation ceremony. A new date will be announced at a later time. If you have already ordered your cap and gown, that attire will be good for the new date. If you have not ordered your cap and gown, the company is extending the ordering deadline.

11. If I drop out due to the Coronavirus diagnosis, will this affect my financial aid?

Possibly. Based upon current Department of Education guidelines, when a student withdraws from all classes at any time for any reason the Office of Financial Aid is required to calculate the return of federal funds. It is possible that some financial aid will have to be returned to the Department of Education, which may result in the student owing a balance to PRCC. More information about the return of Title IV funds can be found here: PRCC.edu/financial-aid/refund.

Furthermore, if a student is placed on financial aid suspension at the end of the semester, an appeal may be submitted to the Office of Financial Aid to request a reinstatement of financial aid eligibility. Based upon current Department of Education guidelines, any reasons pertaining to the Coronavirus pandemic will have to be documented. More information about the Satisfactory Academic Program policy can be found here: http://prcc.edu/financial-aid/satisfactory-progress.

12. What if I do not have reliable Internet?

Pearl River Community College has several new hotspots located in the main parking lot areas of all three locations (Poplarville Campus, Forrest County Center and Hancock Center). Keep checking your student email account for more detailed information. Also, Internet providers such as Spectrum and Comcast are offering discounted service rates for those who apply.

13. I can't afford to pay for proctored exams, can you charge my account?

Pearl River Community College will not be using any proctored services that require a fee. Please be in touch with your instructors for more details.

14. I only have a cell phone, how can I do my homework without a computer?

At this time we are not planning to open computer labs. Most work can be done from a phone, but we are working out a plan to check out laptops to students for a few hours at a time. Students would be able to use those laptops in our parking lot hot spot zones.

15. I was accepted for Fall 2020, will I still be able to attend if graduation for high school is pushed back?

Pearl River is very aware that the high schools are struggling with many variables due to the Coronavirus. Rest assured, the college will work with each student regarding his or her own circumstances.

16. I rely on the food pantry to supplement my meals, will it remain open?

At this time we do not have the support to open the food pantry. If that changes, we will get word to students ASAP.

17. Will summer classes resume as normal?

At this time we simply do not have an answer to this question. We are closely monitoring the information that is being provided by state and local officials and will be able to make a more realistic determination about summer school in a few weeks.

18. Are there any online resources we can use from the library to help with school projects?

All library resources are available online. Check the PRCC Online Resources Page to see links to these resources or log in to RiverGuide here: https://portal-p.prcc.edu/library/Pages/default.aspx

19. Since my classes may be moved online will I be charged a distance fee?

No.

20. If I am a student worker will I still be compensated? Am I required to come to work?

Based upon current Department of Education guidelines, student workers may still be paid for the hours they were scheduled to work for the remainder of the semester. We will not be requiring student workers to report to work at this time. We will communicate with student workers and their supervisors to obtain documentation of scheduled hours and time sheets so that payroll can still be processed as scheduled.

21. If I am a River Navigator or student on scholarship, will I still receive my scholarship?

Yes. As of March 21, 2020, the Pearl River Community College administration has indicated no change in our scholarship policy.

22. What if I am a hands-on career technical student?

Make sure to check your PRCC student email account as your instructors will be reaching out to you to discuss the various avenues of instruction in store for your program that will allow you to meet the learning objectives of each class.

23. Will this affect my required clinical hours to graduate by the state?

Please check your Pearl River Community College student email for correspondence from your clinical instruction on how to move forward with clinical hours.

24. Will I still get my athletic scholarship?

Yes. As of March 21, 2020, the Pearl River Community College administration has indicated no change in our scholarship policy.

25. What are we going to do for biology labs?

Make sure to check your Pearl River Community College student email account and Canvas message inbox as your lab instructors will be contacting you with instructors on how to move forward with these courses.

26. What if I lose my RiverGuide password or get locked out of the system?

You can call Pearl River Community College's IT department at 844-292-3214.

27. Will my Nelnet payments continue?

Nelnet will take April's payment and add it to the end of the payment plan so April's payment will not be required.

28. Can I still purchase textbooks and merchandise from the campus bookstore?

Yes! The Wildcat Den is taking orders at bookstore.prcc.edu. Anyone who has further questions about the Wildcat Den can email prccwildcatden@prcc.edu.

29. Can students still meet with advisors to schedule classes for the summer and fall semesters?

All students will still be advised.

CURRENT STUDENTS:If a student is a current student, they need to look in RiverGuide and click Find My Advisor.

All current students should be contacted by their assigned advisor through student email or by phone to set up an advising appointment which can be done through email, phone call, or Zoom. Registration for summer and fall will open on March 30. If you have any questions regarding advisement, call 601-403-1250 or email advisement@prcc.edu.

NEW STUDENTS: New students will be advised during their ROAR New Student Orientation session. New students who wish to take Summer 2020 courses can set up an appointment with an advisor to be advised for summer courses beginning April 27. Email advisement@prcc.edu or call 601-403-1250 with any questions.

30. Will ROAR Orientation sessions still be held?

Yes. At this point we are not sure of the format, but ROAR will be held. We will communicate with our incoming students through email, text and phone. Incoming students will still need to register for ROAR through RiverGuide using their PRCC credentials sent by Admissions.

31. Is the recruitment office still doing individual campus tours that are already on the schedule or taking new appointments?

No campus tours will be given at this time. This will be evaluated on April 17 to see how we will proceed. If you have an appointment, you will be contacted by the Office of Recruitment. For those desiring to set a new appointment, the Office of Recruitment will also reach out.

ATHLETICS

Any athletes — whether a current Pearl River Community College Wildcat or incoming signee — who have questions regarding their eligibility should contact their coach. You can also refer to the NJCAA's FAQ page here: https://www.njcaa.org/general/2019-20/releases/20200317ey2h6u