Pearl River Community College

Service Alerts

Emergency Maintenance Window - Tuesday, January 2, 2018

The Information Technology Services team will be performing emergency maintenance on the Banner systems that will affect multiple services. During this time, Banner systems will be unavailable, as detailed below.

Service Window:
• 4 PM – 11 PM Tuesday, January 2, 2018
• Banner INB, Self Service (Wildcat Web), DegreeWorks, and RiverGuide will experience an extended outage.

Planned Maintenance Window - Friday, December 15, 2017

The Information Technology Services team will be performing maintenance on multiple systems and network equipment. During this time some network services will periodically be unavailable, as detailed below.

The Banner servers will be undergoing a complete reboot. This will cause a larger disruption to Banner services then that which occurs during regular monthly maintenance. The Banner outage will start early on in the maintenance window and continue throughout the majority of the day.

Service Window:

10-20-2017 Maintenance

All Maintenance has been completed ans service have been restored.

OIT October Maintenance Window
Friday, October 20th 2017

The Information Technology Services team will be performing maintenance on multiple systems. During this time some network services will periodically be unavailable, as detailed below.

Service Window:
• 5 PM – 10 PM Friday October 20th.
o Periodic disruptions of all systems.

OIT October Maintenance Window - Friday, October 20th 2017

The Information Technology Services team will be performing maintenance on multiple systems. During this time some network services will periodically be unavailable, as detailed below.

Service Window:

  • 5 PM – 10 PM Friday October 20th.
  • Periodic disruptions of all systems.

Affected Services:

Planned Maintenance Window - Thursday, September 28, 2017

The Information Technology Services team will be performing maintenance on multiple systems. During this time some network services will periodically be unavailable, as detailed below.
 
Service Window:

  • 4 PM – 8 PM Thursday September 28th
  • Periodic disruptions of all systems.

 Affected Services:

Planned Maintenance Window - Friday, September 22nd 2017

The Information Technology Services team will be performing maintenance on multiple systems. During this time some network services will periodically be unavailable, as detailed below.

Service Window:
• 4 PM – 9 PM Friday September 22nd
    o Periodic disruptions of all systems.

Unplanned Outage - Monday, September 11, 2017

Internet and phone service to Forrest County Center, Woodall Center and Hancock County Center has been disrupted due to a fiber cut. Outside phone service on the Poplarville campus is all affected.  The carrier is working to restore service as quickly as possible.

Planned Maintenance Window - Thursday, August 24th 2017

The maintenance has been completed.

The Information Technology Services team will be performing maintenance on the Datacenter Battery Backup and on the Fax Server. This will cause service disruption to the voice, fax, security cameras, and some departmental specific services. No service, other than Faxing, should have a disruption exceeding 10 minutes.

Service Window:
• 4 PM – 6 PM Thursday August 24th

Affected Services:
• Voice Calls
• Fax Calls
• Security Cameras
• Old file shares
• Dental Server

Planned Maintenance Window - Thursday, July 20th 2017

The Office of Information Technology (OIT) will be performing critical maintenance on multiple systems during the scheduled maintenance window .  All systems will be periodically unavailable during this time, as detailed below.

Service Window:

  • 6 PM Thursday July 20th – 12 AM Friday July 21st

Affected Services:

Banner Maintenance Window - Thursday, June 22th thru Sunday, June 24th 2017

The Office of Information Technology (OIT) will be migrating the Banner environment to new Linux systems during the maintenance window .  All Banner systems will be unavailable during this time, as detailed below.

Service Window:

  • 5 PM Thursday June 22th – 12 PM Sunday June 24th

Affected Services:

  • Banner
  • Wildcat Web
  • Argos

Action Required

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