Pearl River Community College

Service Alerts

Planned Maintenance Window - Friday, March 22nd 2019

The Information Technology Services team will be performing maintenance on multiple systems and network equipment. During this time some network services will periodically be unavailable, as detailed below.

Service Window:

  • 5 PM – 10 PM Friday March 22nd
  • Periodic disruptions of all systems.

Affected Services:

Planned Maintenance Window - Friday, February 15th, 2019

The Information Technology Services team will be performing maintenance on multiple systems and network equipment. During this time some network services will periodically be unavailable, as detailed below.

Service Window:

  • 5 PM – 10 PM Friday February 15th
  • Periodic disruptions of all systems.

Affected Services:

Planned Maintenance Window - Thursday & Friday, December 13-14th 2018

The Information Technology Services team will be performing maintenance on multiple systems and network equipment. During this time some network services will periodically be unavailable, as detailed below.

Service Window:

  • 9 PM – 11 PM Thursday December 13th
  • Periodic disruptions of all Windows systems.

Extended Service Window

  • 8 AM Friday December 14th – 5 PM Friday December 14th
  • Email will be unavailable or sporadic
  • VPN Users may need to download latest Forticlient version

Affected Services:

Planned Maintenance Window - Friday, August 31 2018

The Information Technology Services team will be performing maintenance on multiple systems. During this time some network services will periodically be unavailable, as detailed below. Please note that disruptions should be short and distributed throughout the Window, with the exception of Banner.

This includes an extended service outage for Banner that will run through Sunday evening, September 2nd.

Service Window:

Planned Maintenance Window - Thursday, June 14 2018

The Information Technology Services team will be performing maintenance on multiple systems. During this time some network services will periodically be unavailable, as detailed below. Please note that disruptions should be short and distributed throughout the Window, with the exception of Banner.

This includes an extended service outage for Banner that will run until the morning of Friday June 15th.

Service Window:
• 5 PM – 10 PM Thursday June 14th
o Periodic disruptions of all systems.
o Banner will be unavailable

Planned Maintenance Window - Friday, May 11 – Sunday, May 13th 2018

The Information Technology Services team will be performing maintenance on multiple systems and network equipment. During this time some network services will periodically be unavailable, as detailed below.

Extended Service Window:
• Friday, May 11th 5 pm – Sunday, May 13th 8 pm
o The Banner services (INB and Self Service) will be undergoing upgrades in preparation for Banner 9 coming this summer. The upgrades that need to be installed will require Banner to be unavailable starting Friday, May 11th at 5pm and will continue until Sunday, May 13th at 8 pm.

OIT Planned Maintenance Window - Friday, March 23rd, 2018

The Office of Information Technology will be performing scheduled maintenance on PRCC systems and network equipment during our monthly scheduled maintenance window. During this time network services will periodically be unavailable to systems as detailed below.

Service Window:

  • 5 PM – 14 PM Friday March 23rd
    - Periodic disruptions of all systems.

Affected Services:

February Monthly Maintenance Window - Friday, February 23rd 2018

The Information Technology Services team will be performing maintenance on multiple systems and network equipment. During this time some network services will periodically be unavailable, as detailed below.

Service Window:
• 5 PM – 10 PM Friday February 23rd
- Periodic disruptions of all systems.

Emergency Maintenance Window - Tuesday, January 2, 2018

The Information Technology Services team will be performing emergency maintenance on the Banner systems that will affect multiple services. During this time, Banner systems will be unavailable, as detailed below.

Service Window:
• 4 PM – 11 PM Tuesday, January 2, 2018
• Banner INB, Self Service (Wildcat Web), DegreeWorks, and RiverGuide will experience an extended outage.

Planned Maintenance Window - Friday, December 15, 2017

The Information Technology Services team will be performing maintenance on multiple systems and network equipment. During this time some network services will periodically be unavailable, as detailed below.

The Banner servers will be undergoing a complete reboot. This will cause a larger disruption to Banner services then that which occurs during regular monthly maintenance. The Banner outage will start early on in the maintenance window and continue throughout the majority of the day.

Service Window:

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