Pearl River Community College

Service Alerts

Planned Maintenance Window - Friday, May 11 – Sunday, May 13th 2018

The Information Technology Services team will be performing maintenance on multiple systems and network equipment. During this time some network services will periodically be unavailable, as detailed below.

Extended Service Window:
• Friday, May 11th 5 pm – Sunday, May 13th 8 pm
o The Banner services (INB and Self Service) will be undergoing upgrades in preparation for Banner 9 coming this summer. The upgrades that need to be installed will require Banner to be unavailable starting Friday, May 11th at 5pm and will continue until Sunday, May 13th at 8 pm.

OIT Planned Maintenance Window - Friday, March 23rd, 2018

The Office of Information Technology will be performing scheduled maintenance on PRCC systems and network equipment during our monthly scheduled maintenance window. During this time network services will periodically be unavailable to systems as detailed below.

Service Window:

  • 5 PM – 14 PM Friday March 23rd
    - Periodic disruptions of all systems.

Affected Services:

February Monthly Maintenance Window - Friday, February 23rd 2018

The Information Technology Services team will be performing maintenance on multiple systems and network equipment. During this time some network services will periodically be unavailable, as detailed below.

Service Window:
• 5 PM – 10 PM Friday February 23rd
- Periodic disruptions of all systems.

Emergency Maintenance Window - Tuesday, January 2, 2018

The Information Technology Services team will be performing emergency maintenance on the Banner systems that will affect multiple services. During this time, Banner systems will be unavailable, as detailed below.

Service Window:
• 4 PM – 11 PM Tuesday, January 2, 2018
• Banner INB, Self Service (Wildcat Web), DegreeWorks, and RiverGuide will experience an extended outage.

Planned Maintenance Window - Friday, December 15, 2017

The Information Technology Services team will be performing maintenance on multiple systems and network equipment. During this time some network services will periodically be unavailable, as detailed below.

The Banner servers will be undergoing a complete reboot. This will cause a larger disruption to Banner services then that which occurs during regular monthly maintenance. The Banner outage will start early on in the maintenance window and continue throughout the majority of the day.

Service Window:

10-20-2017 Maintenance

All Maintenance has been completed ans service have been restored.

OIT October Maintenance Window
Friday, October 20th 2017

The Information Technology Services team will be performing maintenance on multiple systems. During this time some network services will periodically be unavailable, as detailed below.

Service Window:
• 5 PM – 10 PM Friday October 20th.
o Periodic disruptions of all systems.

OIT October Maintenance Window - Friday, October 20th 2017

The Information Technology Services team will be performing maintenance on multiple systems. During this time some network services will periodically be unavailable, as detailed below.

Service Window:

  • 5 PM – 10 PM Friday October 20th.
  • Periodic disruptions of all systems.

Affected Services:

Planned Maintenance Window - Thursday, September 28, 2017

The Information Technology Services team will be performing maintenance on multiple systems. During this time some network services will periodically be unavailable, as detailed below.
 
Service Window:

  • 4 PM – 8 PM Thursday September 28th
  • Periodic disruptions of all systems.

 Affected Services:

Planned Maintenance Window - Friday, September 22nd 2017

The Information Technology Services team will be performing maintenance on multiple systems. During this time some network services will periodically be unavailable, as detailed below.

Service Window:
• 4 PM – 9 PM Friday September 22nd
    o Periodic disruptions of all systems.

Unplanned Outage - Monday, September 11, 2017

Internet and phone service to Forrest County Center, Woodall Center and Hancock County Center has been disrupted due to a fiber cut. Outside phone service on the Poplarville campus is all affected.  The carrier is working to restore service as quickly as possible.

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