Pearl River Community College

Service Alerts

Planned Maintenance Window - Friday, September 22nd 2017

The Information Technology Services team will be performing maintenance on multiple systems. During this time some network services will periodically be unavailable, as detailed below.

Service Window:
• 4 PM – 9 PM Friday September 22nd
    o Periodic disruptions of all systems.

Unplanned Outage - Monday, September 11, 2017

Internet and phone service to Forrest County Center, Woodall Center and Hancock County Center has been disrupted due to a fiber cut. Outside phone service on the Poplarville campus is all affected.  The carrier is working to restore service as quickly as possible.

Planned Maintenance Window - Thursday, August 24th 2017

The maintenance has been completed.

The Information Technology Services team will be performing maintenance on the Datacenter Battery Backup and on the Fax Server. This will cause service disruption to the voice, fax, security cameras, and some departmental specific services. No service, other than Faxing, should have a disruption exceeding 10 minutes.

Service Window:
• 4 PM – 6 PM Thursday August 24th

Affected Services:
• Voice Calls
• Fax Calls
• Security Cameras
• Old file shares
• Dental Server

Planned Maintenance Window - Thursday, July 20th 2017

The Office of Information Technology (OIT) will be performing critical maintenance on multiple systems during the scheduled maintenance window .  All systems will be periodically unavailable during this time, as detailed below.

Service Window:

  • 6 PM Thursday July 20th – 12 AM Friday July 21st

Affected Services:

Banner Maintenance Window - Thursday, June 22th thru Sunday, June 24th 2017

The Office of Information Technology (OIT) will be migrating the Banner environment to new Linux systems during the maintenance window .  All Banner systems will be unavailable during this time, as detailed below.

Service Window:

  • 5 PM Thursday June 22th – 12 PM Sunday June 24th

Affected Services:

  • Banner
  • Wildcat Web
  • Argos

Action Required

Planned Maintenance Window - Thursday, June 15th 2017

The Office of Information Technology (OIT) will be performing critical maintenance on multiple systems during the scheduled maintenance window .  All systems will be periodically unavailable during this time, as detailed below.

Service Window:

  • 5 PM Thursday June 15th – 12 AM Friday June 16th

Affected Services:

IT Maintenance, Friday May 12, 2017

Resolved: Maintenance has been completed and services restored.

The Office of Information Technology (OIT) will be performing critical maintenance on multiple systems during the scheduled maintenance window .  All systems will be periodically unavailable during this time, as detailed below.

Service Window:
•    4 PM Friday May 12th – 12 AM Saturday May 12th

GradesFirst Maintenance, Friday, May12 11:00pm - Saturday, May 13 11:00pm

As part of our next EAB platform release, we will be performing an extended database maintenance operation.  Given this operation, we will have scheduled downtime, for up to 24 hours so we wanted to give you and your team as much advance notice as possible. This maintenance is tentatively scheduled over the weekend from Friday, May 12th at 11:00pm EST – Saturday, May 13th at 11:00pm EST.

Thank you,
EAB Member Support

IT Maintenance, Friday April 21, 2017

Resolved: The planned Maintenance has been completed. Services have been tested and verified as functioning correctly.

The Office of Information Technology (OIT) will be performing critical maintenance on multiple systems during the maintenance window.  All systems will be periodically unavailable during this time, as detailed below.  Please note that disruptions should be short and distributed throughout the Window.
 
Service Window:

Planned Maintenance Window Friday, March 3 2017 and Saturday, March 4 2017

The Office of Information Technology (OIT) must perform critical maintenance activities on select systems located in the PRCC data center.  During this time, some services will be unavailable (details below).
Service Window:

    4 PM until 10 PM Friday, March 3rd
    6 AM until 9 PM Saturday, March 4th

Affected Services:

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